Under Pressure: How to approach crisis management

Sunday, 19 March 2023
14:30 – 15:00

Cultural exchange is focused on positive, life-changing experiences, but emergencies and stressful situations can put a strain on your business. In addition to programme crises, organisations face pressure points related to technology, social media, payments and refunds and the wellbeing of your staff. There are many pressure points that people-to-people businesses must deal with to be successful, so what kinds of approaches and solutions are there to better handle business under pressure? Join Sarah McNamara, Senior Vice President of AuPairCare for a broad overview of the types of crises that cultural exchange organisations may face and some of the tactics that can be useful in managing them.