Frequently Asked Questions

I’m a member and I can’t find my password.

Our members receive a unique password via email. In case the email went into you junk mailbox, please check there as well as your inbox. If you lost your password, please contact the WYSE Travel Confederation membership team.

Is my organisation a member?

WYSE Travel Confederation members have applied for membership, met the requirements and paid the annual membership fee.  To check if your organisation is a WYSE Travel Confederation member please see our membership list here. To learn more about IAPA membership and to check if your organisation is an IAPA member, click here

How do I become a member?

To become a recognized member of WYSE Travel Confederation or IAPA and to access the benefits that come with it, please complete the membership application form. For the IAPA membership application form, click here.

What are the benefits of becoming an WYSE Travel Confederation member?

There are many benefits to becoming a WYSE or IAPA member, you can find out about them on our member benefit page. For IAPA benefits please go here.

I’m unable to log back into modify my registration.

If you have received an incomplete registration email from us, then you should be able to log back in and continue your registration from where you left off. If you are unable to log back in with your email address and reference number (provided in the email), then please contact contact us.

What are the payment methods available?

We accept credit card payments from the follows cards:

  • Mastercard
  • Visa

When does the Early bird ticket end?

After the 21 December all tickets will be full price. All tickets rates can be found here.

When will Marcom be open?

Marcom will be opened mid-December. An email will be sent to registered attendees when the platform is live.

I’m interested in sponsorship opportunities at WETM-IAC.

That’s great news! Click here to find out more about sponsorship.

Where can I find out more information about exhibiting at WETM-IAC?

You can learn about all the ways exhibiting at WETM-IAC can benefit your company on our exhibition information page.

What are the registration fees for WETM-IAC?

Please click here to see a breakdown of WETM-IAC registration fees.

Do I need to pay VAT?

Yes, WYSE Travel Confederation is obligated by Spanish law to charge 21% VAT to organisations outside of Spain.

I’m a blogger, how can I register for the event?

Please e-mail us with a full description of your blog, and we will get back to you.

Can I change my registration for another event of WYSE Travel Confederation?

All WYSE Travel Confederation events are run independently; therefore, registrations cannot be exchanged for other events.

Can I give my registration to someone else? (name change)

Registration can be transferred from one delegate to another within the registered organisation for no charge before 1 February 2018. On and after 1 February 2018, an administrative fee of EUR 150 per name change will be charged. Further information can be found on our terms and conditions page.

Can I cancel my ticket?

To find out about our cancellation policy please go to our terms and conditions page.

Where can I find the programme of events for WETM-IAC?

Our programme page can provide you with all the information you need about what’s going on over WETM-IAC.

What is the address of the WETM-IAC Conference?

WETM-IAC is being held in the magnificent NH Collection Seville. Here is the address: Avenida Diego Martinez Barrio, 8, 41013 Sevilla, Spain.

Where can I find the terms and conditions?

Please read our terms and conditions here.

Where can I get cheaper flights?

If you are a WYSE Travel Confederation member you can obtain up to 20% discount on standard Emirates fares at any time and for personal use. Please contact our membership department for details on how to gain access. In addition, we have teamed up with SkyTeam to provide special airfares to Seville for the WETM-IAC Conference 2018 delegates. Please click here to find out more and book your discounted flights.

Where can I stay during the WETM-IAC Conference?

We have negotiated a special rate for WETM-IAC with NH Collection Seville, the official conference hotel (4 stars). Double rooms can be booked at EUR 108,00 per night including breakfast and are available for stays between the 15th and 19th of March. For double occupancy rooms a supplement of EUR 14,91 will apply. Please email the hotel directly on or call +34 954 54 85 00 to book your accommodation.

Alternatively you can select the package deal: a  double room on the 17th and 18th of March will be included in your booking for EUR 205.00 for single occupancy or EUR 235.00 for double occupancy, along with your conference ticket. You can also select additional accommodation nights if necessary.

More Info

If you are unable to find what you are looking for, have questions or would like to get more information about the WETM-IAC, please contact us:

WYSE Travel Confederation Office Address

Keizersgracht 174-176
1016 DW Amsterdam
The Netherlands

Tel: +31 20 421 28 00


WETM-IAC Venue Address

NH Collection Sevilla
Avda Diego Martinez Barrio, 8
41013 Sevilla

Contact us