Speakers and moderators

Linda James

Chairwoman, IAPA
Director Customer Strategy, Au Pair in America

Linda is an experienced professional who has held several senior positions working within multi-cultural business environments.

For 17 years she has held the post of Senior Vice President and, latterly, Director Customer Strategy of Au Pair in America (a division of the American Institute for Foreign Study, AIFS) and this has given her detailed insight into the issues and opportunities facing the au pair industry and of the life-changing experiences the au pair programme offers young people from around the world.

Her earlier career in the airline industry included work within sales, marketing and procurement environments. These have provided her with a clear focus on the ‘customer’ combined with a strong sense of the importance of robust and structured business practices.

Linda was elected to join the IAPA board in 2015 and was re-elected in 2018.  She assumed the role of interim IAPA chair in March 2020 and was elected chair at the IAPA Online AGM in October 2020.


Why attend

  • Over 150 attendees from the cultural exchange, work experience and au pair industry
  • 34 pre-scheduled business appointments
  • Educational sessions on the latest sector trends
  • Networking events