FAQs

Frequently Asked Questions

I’m a member, how do I register for WETM-IAC Online? 

WYSE members and IAPA members will have received a registration link by email. If this is not the case, please contact WYSE Travel Confederation directly at events@wysetc.org or IAPA at info@iapa.org by email.

Is my organisation a member?

WYSE Travel Confederation members have applied for membership, met the requirements and paid the annual membership fee. To check if your organisation is a WYSE Travel Confederation member please see our membership list here. To learn more about IAPA membership and to check if your organisation is an IAPA member, click here.

How do I become a member?

To become a recognised member of WYSE Travel Confederation or IAPA and to access the benefits that come with it, please complete the following membership application form. For the IAPA membership application form, click here.

What are the benefits of becoming a member?

There are many benefits to becoming a WYSE or IAPA member, you can find out about them on our member benefit pages. For IAPA benefits please you can visit this page.

What are the registration fees for WETM-IAC Online?

Please click here to see a breakdown of WETM-IAC registration fees.

When does the early bird registration end?

The early bird rates are valid until 9 April 2021. Please be aware that early bird registrations need to be paid in full before the early bird period ends.

What are the payment methods available?

We accept credit card payments from the following cards:

Mastercard
Visa

Do I have to pay VAT?

In some cases 21% Dutch VAT will be applied. More information about VAT regulations can be found here.

I’m a WYSE and/or IAPA member, how do I register?

WYSE members and IAPA members will have received a registration link by email. If this is not the case, please contact WYSE Travel Confederation directly at events@wysetc.org or IAPA at info@iapa.org by email.

I have started to register but didn’t complete my registration. Can I continue where I left off?

If you have received an incomplete registration email from us, then you should be able to continue your registration from where you left off as long as you are using the same device and the same IP address.

Click on the link in the email, you will brought directly into the registration system and may enter the email address you started your registration with.

I would like to modify my registration. Can I log back in to my registration?

You can log back into your registration with your email address and reference number provided in the booking acknowledgement which you will have received by email upon registration. Please be informed that you are not able to change your name and organisation trading name or to cancel your registration. You can log back into your registration through this link..

Can I change my registration for another event of WYSE Travel Confederation?

All WYSE Travel Confederation events run independently; therefore, registrations cannot be exchanged for other events.

Can I give my registration to someone else? (name change)

Registration can be transferred from one delegate to another within the registered organisation for no charge before 9 April 2021. On and after 9 April 2021, an administration fee of EUR 75 per name change will be charged. If you would like to change a name, please contact the WYSE Travel Confederation events team.

Can I cancel my registration?

To find out about our cancellation policy please visit our Terms and Conditions page.

I’m interested in sponsorship opportunities at WETM-IAC.

That’s great news! Go here to find out more about sponsorship.

Where can I find the programme of events for WETM-IAC Online?

Our programme page can provide you with all the information you need about what’s going on during WETM-IAC.

What is the address of the WETM-IAC Conference?

WETM-IAC 2021 is being held online. Marcom Ace will be used as the event platform. 

Where can I find the Terms and Conditions?

Please read our Terms and Conditions here.

Where can I access the full WETM-IAC 2021 delegate list?

The full delegate list will only be available once Marcom ACE, the online event platform, is opened. It is only shared with registered delegates.

What is Marcom Ace?

Marcom ACE is the online event platform used for WETM-IAC 2021 Online. All WETM-IAC business appointments are managed online, booked and confirmed before the conference using Marcom ACE and educational sessions can be attended through Marcom ACE.

When will Marcom Ace be open?

Marcom ACE will be opened approximately one month before the event. The exact date will be announced closer to the conference. An email will be sent to registered attendees when the profiles are uploaded. From here you will have time to go in and finalise your profile before it’s visible to other delegates. In the weeks prior to the event, the platform will go live for trading. Then, you will be able to schedule business appointments.

I have never used Marcom Ace before, where can I find a tutorial?

The first time you log in, there will be a quick tour to show you the features of Marcom ACE. We highly recommend that you follow the tour and get familiar with the system.

Why can’t I upload my headshot/company logo?

The requirements for a headshot and company logo are between 400 x 400 pixels and 2000 x 2000 pixels in JPG, JPEG, PNG format.   

Can I change my name and company name on Marcom Ace?

Unfortunately, you are not able to change your name and company name on Marcom by yourself. If you would like to make modifications, please contact the events team If you would like to transfer the registration to someone else within the registered organisation, an administrative fee of EUR 75 per name change will be charged.

How many Business Appointments can I schedule?

During the conference you can schedule business appointment 24/7 to meet with business partners across the world.

How long are the business appointments?     

Each business appointment is 15 minutes long.

Get in touch

If you have any further questions regarding the WETM-IAC conference, please contact us at events@wysetc.org.